DOYEN Consulting, Inc.
Healthcare information consulting · est. 1997

The value of your investment is people, process, and technology — in that order.

Doyen Consulting partners with healthcare organizations on the implementation, management, and information strategy work that determines whether a system actually earns its keep.

30+ years in healthcare IT
Grand Rapids, MI — based, nationally engaged
Independent — no vendor allegiance
Our position

Uncompromised honesty. No exceptions.

To provide our clients expert consultants who possess uncompromised honesty and integrity — and to bring the people, the process, and the technology together so they can exceed their own goals.

This has been Doyen's operating principle since our founding, and it's the one thing that hasn't changed.

What we do

Three disciplines, one accountable team.

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Epic System Implementations

Two decades of hands-on Epic builds and go-lives — the kind of expertise that comes from being in the trenches, not from advising at arm's length.

Integration

Connecting the systems that were never designed to talk to each other, without breaking the ones that already work.

Management Services

Hands-on program and project leadership for the implementations too important to hand to a stranger.

Featured product

DDM: see where PHI actually moves through your organization.

The Doyen Data Model maps how protected health information flows across your systems — EHR, interfaces, reporting, billing — so you can find the gaps before an auditor does. It installs inside your own infrastructure; your data never leaves your walls.

PRE-REG ARRIVAL DURING STAY DISCHARGE POST-DC SCHEDULING REGISTRATION PHARMACY ABSTRACTING BILLING STATE REGISTRY LAB SYSTEM PATIENT DATA BOUNDARY SUPPORT SYSTEMS HR SYSTEM GEN. LEDGER CROSS-BOUNDARY
A simplified view of the model: applications organized across the patient journey, with patient-data systems kept visually distinct from support systems — and every flow between them tracked.

Complete application inventory

Every application organized by where it sits in the patient journey, with patient-data systems and support systems marked clearly apart.

Automatic boundary flagging

Any flow that crosses from a patient-data system into a support system is flagged the moment it happens — not discovered later.

Field-level search

Search a field name and see every application and interface that captures it — a query, not a multi-day investigation.

How we work with people

Engagements built around the people doing the work.

Challenging & rewarding

Work that's worth doing well, for consultants and clients alike.

Room to grow

Career growth and flexibility built into how we staff engagements.

Team spirit & commitment

An environment that treats commitment as a two-way street.

Let's talk about your next engagement.

Whether it's a single department build or an organization-wide initiative, reach out and we'll figure out where Doyen fits.

Visit
7363 Las Palmas
Rockford, MI 49341
Email
info@shoefware.com
© 1997–2026 Doyen Consulting, Inc. All rights reserved. A shoëfware company